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Purchasing

Purchasing

Payment Information

We use PayPal along with standard debit and credit card payments.  You'll have the option at checkout to use either one.  For institutional payments and purchase orders, please contact us directly at shop@wubbersu.com or through our Contact page.  

 

USPS Shipping Box

Shipping

We can ship to virtually any address in the world, but hazardous materials cannot be shipped to international destinations.

You will be given real-time shipping quotes at the time of your purchase. You can choose your own shipping method based on how quickly you'd like to receive your order.

Domestic orders can be shipped via USPS or UPS, all International orders are shipped via USPS.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. 

 

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